Home » Amazon, Apple » Bug In Kindle Update For iOS Deletes Users’ Entire Library

Bug In Kindle Update For iOS Deletes Users’ Entire Library

27 February 2013

From TechCrunch:

Amazon yesterday updated its Kindle for iOS app, which works across iPhone, iPad and iPod touch, to version 3.6.1. The update was meant to fix a few bugs as well as the registration process. Instead, that update seems to be wreaking havoc on bookworm-style iThing owners who watched as their Amazon digital libraries and saved settings were erased before their eyes.

Update: Amazon has responded with the following advice:

We have identified an issue with the app update that may cause your app to become deregistered. To register, enter your Amazon account e-mail address and password and all your Amazon content will be available in the cloud. We have submitted an update fix for this issue and are working with Apple to release.

. . . .

Update 2: It appears that Apple has pushed out Amazon’s update, to fix the deregistration problems with the update which was meant to fix registration problems. The latest version should keep your library safe.

Link to the rest at TechCrunch

Dumb self-inflicted wound by Amazon.

Amazon, Apple

12 Comments to “Bug In Kindle Update For iOS Deletes Users’ Entire Library”

  1. Amazon’s fau-

    Oh, wait. This actually is.

  2. Those responsible for sacking the people who have just been sacked, have just been sacked.

  3. Self-inflicted wounds are inevitable in any organization. Amazon responded quickly and Apple fast-tracked the review on the update. I say, “meh.” Meanwhile, B&N will be announcing self-inflicted wounds of another, graver sort tomorrow.

  4. I no longer automatically accept iPod software updates. A recent one basically wiped my entire iTunes library, save for 6 tunes that I cannot with any theory figure out why they were spared. Glitches in today’s case may be more a matter of Apple’s ratty software than AMZ’s.

  5. This happened to me. I had to reregister. Unfortunately, I had no way of easily seeing what I’d already read and what I hadn’t, since everything would have to be re-downloaded (normally it would have a tag that said percentage complete on the cover). It’s in the cloud, but not on my iThingy. Plus, what’s with the new “list” style instead of they way it looked before, sort of like a bookshelf? Not happy. Not at all.

  6. And this is why getting locked into any one company’s ecosystem — be it Amazon, Apple or even Microsoft — is A Bad Idea. Well, it’s a bad idea getting involved with anything Microsoft, but you know what I mean.

  7. I was gratified that Amazon and Apple apparently cooperated to fast-track the fix. Fortunately I didn’t open the Kindle app before the problem was announced, and do most of my e-reading on my Kindle E-ink device.

    It is a warning against overly relying on anyone’s Cloud for one’s data. Although I have onsite backups for all of my stuff, I really ought to do something about offsite backups for my digital photos.

    • I may’ve gotten lucky — I read a book in Kobo, see, and realized I had the same freebie from Amazon, and wanted to leave a review there that had some indication I’d actually read the book… So I opened Amazon, got the book, flipped through it quickly, gave it the ranking, and closed everything up.

      No trashing of my on-phone library. Either I hit a window between a recent update that let me do the stars and review “in-book” and the one that wiped… Or I somehow didn’t trip the bug. Whew!

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