From David Gaughran:
Simon & Schuster has launched a self-publishing operation, Archway Publishing, contracting one of the most disreputable players in the business to run the show: Author Solutions.
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But what if you need proper editing? Fear not! Simon & Schuster is here to help. For just $0.035 a word, you can have a thorough edit of your book. Which sounds cheap until you realize that a standard 80,000 word novel would cost you $2,800. So, in actual fact, the cheapest package, plus their edit, will set you back $4,799 for a standard length book.
As if that wasn’t enough, Simon & Schuster will also take half of your e-book royalties – after Amazon and the other retailers take their cut – and pay pennies for print sales.
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Author Solutions is the umbrella for (and owner of) several seriously shady self-publishing service companies (or vanity presses, if you prefer) – such as Author House, Xlibris, iUniverse, and Trafford.
Each of these companies has managed to achieve disreputable status on their own, but together they have screwed over more than 150,000 writers. Going through the full history of their rip-off schemes would require a book, rather than a blog post, so I’ll stick to the highlights.
The formidable Emily Suess has been covering Author Solutions for some time:
The short list of recurring issues includes: making formerly out-of-print works available for sale without the author’s consent, improperly reporting royalty information, non-payment of royalties, breach of contract, predatory and harassing sales calls, excessive markups on review and advertising services, failure to deliver marketing services as promised, telling customers their add-ons will only cost hundreds of dollars and then charging their credit cards thousands of dollars, ignoring customer complaints, shaming and banning customers who go public with their stories . . .
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At the time of the purchase, some commentators expressed hope that Penguin would clean up this cesspool. Instead, Penguin gave Kevin Weiss – the head of Author Solutions – a seat on the board.
A seat on the board!
And the scammy behavior hasn’t stopped; in fact, some of it is getting worse. I’ve received reports of Author Solutions staff calling prospective customers and asking if they want to be “published by Penguin.” Yes, they went there.
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Before you say that any writer who gets suckered only has themselves to blame, you must consider that Author Solutions is extremely disingenuous about how they target customers.
They prey on people who don’t understand the industry. Their whole business model is predicated on customer ignorance – and they are relentless at exploiting that, hounding people with incessant calls, pushing every emotional button they can think of, until they crack.
And it works. The average customer spends $5,000 getting their book published – which is crazy money – and Emily Suess has received reports of writers being tricked out of tens of thousands of dollars. After all that, the writers don’t sell anything anyway, and what little they do make is often delayed or unpaid altogether.
I can’t say it any plainer: Author Solutions are in the business of ripping people off.
Link to the rest at Let’s Get Digital
David’s warnings should suffice to steer anyone away from Author Solutions. However, if you need a second source, Victoria Strauss comments on Writer Beware:
It’s not an exaggeration to say that, right now, ASI is the most hated name in the self-publishing services world.
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ASI is the only self-pub service provider about which we get regular complaints.
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My problem is with how S&S and others have chosen to dabble in self-publishing–by choosing to work with a company that exploits authors through deceptive PR tactics, misleading rhetoric, and terrible customer service. ASI’s poor reputation is not a secret–it’s all over the Internet. Could S&S and others not have chosen a more complaint-free service provider–or, even, created the service themselves?
Link to the rest at Writer Beware