From author Heather Hill:
For those that have been following my progress, I have news. About a month ago I left my agent – a most amicable parting – and decided to go it alone again. I won’t go into my reasons here, but will just say that there were other avenues for me to explore and as she was in the progress of moving to another company, I decided not to go too.
. . . .
Publication of The New Mrs D was agent-assisted under Amazon KDP’s White Glove Program. For those who don’t know what this is, it is a self publication platform only available to agented authors. Your book is promoted on three Amazon pages in rotation with other White Glove Program books for a period of thirty days. In return, Amazon KDP requires a 6-month or a 12-month period of exclusivity. Some authors see a spike in sales during that 30-day period, while others see little, if any, difference. In order to benefit from this 30 days of promotion, you must sign 15% of your royalties away to your agent. I decided to give it a go.
The New Mrs D hit the UK humour best-sellers list within a day of becoming available for pre-sale. And not long afterwards, it was chosen for a Kindle Daily Deal promotion on the Australian Amazon site. For one day only it appeared on the Kindle Daily Deal home page and subsequently sold 857 copies in that day, rocketing it to no1 bestseller over all.
. . . .
This afforded me a steady income, good enough to fund more advertising, giveaways and keep me writing. So when my agent and I parted ways, I asked what would happen to my eBook rights, currently held by her previous agency, if I took them back. The answer was ‘nothing, it’s fine. They have agreed to transfer the rights to you and you won’t lose any of your reviews or sales rankings.’ ‘Happy days,’ said I. ‘Let’s do it.’
For two whole weeks I continued to plug my book, putting links in everything I wrote and even began planning a few free days on KDP. I contacted over 40 free ebook websites telling them of the dates of my promotion. Then, I tried to see my sales reports, which were originally held by the agency so I could only see them if I asked for them. Assuming they were now moved to me, I had a peek and found: NOTHING. Not one sale. Despite my novel appearing to still sitting comfortably in the Amazon Australia Humour Top 100.
I contacted Amazon, who then pointed out that I now in fact had TWO ebooks on there. The original one, still with my old agency, and a newly published one which was the one I was looking at that had no sales. I wasn’t seeing sales reports because the original sales were still going to the agency. The one I had was only visible to me. I hadn’t noticed the new ASIN number.
I contacted my ex-agent agent, who came back to me the very next day to say it was all sorted out now and very sorry for the confusion. The rights were now mine. I still had my reviews and sales rankings. Brilliant! Except… I didn’t.
The agency unpublished the original eBook (without telling me or my agent) and it crashed out of the charts, leaving me with a newly published copy that couldn’t be seen or found by anyone. I’d gone from making a modest income, which in truth was like oxygen to us, to none – at the click of a button. I telephoned the agency, naturally, to be told, ‘we’re very sorry. It can’t be undone.’
Link to the rest at @Hill4Heather.com and thanks to Margaret for the tip.
Here’s a link to Heather Hill’s book