From Digital Book World:
John Ingram, chairman and CEO of Ingram Content Group, has been leading the successful transformation of the company for some time now. And what was once primarily a book wholesaler has become a comprehensive, innovation-driven company that, founder and Ingram’s father, E. Bronson Ingram, may not recognize.
. . . .
Ingram has been involved in helping the book business change with technology for many decades. Is this a role that is a “mission,” or is it just the natural outgrowth of Ingram trying to improve its own business?
Can I just answer “yes?” It’s kind of both. I view my responsibility as to do my best to keep Ingram relevant. And in our role as a service provider, you stay relevant by being able to have solutions that help other people run their businesses better. So it’s both helping the book business change, and it’s kind of a natural outgrowth of being a service company.
. . . .
What most excites you right now about the future of publishing?
I think the opportunity for new technology and creative people to help solve fundamental issues, and to try to address problems or pain points for publishers. In our world, just looking for really clever people and new technology would help solve the pain for our clients and the people we’re trying to provide services for. A great example would be trying to help publishers figure out how to more effectively sell more direct or to add channels. Either and both. I don’t think there’s any magic bullet, but I do know that technology and the right people can do amazing things, and that’s what excites me—trying to create those intersections and then figure out how to turn those into services.
Link to the rest at Digital Book World
Mr. Ingram is probably a nice person, but PG has heard many leaders of innovative companies speak and they don’t sound like this.