From The Wall Street Journal:
Amazon.com Inc. is pouring more resources into Alexa to maintain its edge as competition heats up among artificial-intelligence assistants, according to people familiar with the company’s thinking.
Amazon is adding hundreds of engineers to the Alexa program and giving it hiring preference over other divisions, the people said. It has also put Tom Taylor, a veteran Amazon executive known for scaling high-growth operations, in charge of the business, after the former Alexa chief retired.
Alexa powers Amazon’s Echo speaker device, which was the first of its kind when it was launched nearly three years ago. The Echo has about three-quarters of the U.S. market for smart speakers, with more than 11 million total devices sold through the end of last year, according to analyst estimates.
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On Wednesday, Amazon said it was teaming up with Microsoft to allow their voice-enabled digital assistants to work together, a move analysts said would help boost Alexa’s content. But the two won’t be sharing data.
Amazon draws its user data primarily from its retail website, which gives it a big advantage when it comes to shopping and other related machine learning, and its Echo devices.
Google gathers data from its widely used search engine in addition to its Android operating system for smartphones. It is directing its voice assistant at Amazon’s stronghold, e-commerce, with the partnership it announced with Wal-Mart Stores Inc. last week. Users of its Google Express shopping service will be able to order from the retail giant by voice via Google’s virtual assistant.
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Amazon also integrated Alexa with outside developers and products, adding more than 15,000 skills that allow consumers to ask Alexa to digitally shake a Magic 8-ball or turn on the lights. Alexa has also been added to devices ranging from Ford Motor Co. cars to Sears Holdings Corp.’s Kenmore refrigerators, which Google is also trying to do.
Still, Amazon needs Alexa to keep getting smarter. Josh Vickerson picked up a Dot late last year when it was on sale for $35. The 24-year-old originally tried out features like playing Jeopardy and integrating his Fitbit . Now he uses it to play videos, set timers and turn off the lights.
Link to the rest at The Wall Street Journal
PG doesn’t claim to be a power user, but does have enough Dots that one is always within easy reach of his voice. They’re turning out to be very helpful and PG uses them for far fewer services than they can provide.
PG understands that his Echo and Dots will soon be able to control Casa PG’s Sonos speakers (very highly recommended). That will be wonderful. PG probably needs to buy a couple more Dots so whenever he whispers a command, Sonos starts playing.