Nook

Barnes & Noble to divest its Nook store of third-party Android apps

3 March 2016

From Chris Meadows via TeleRead:

Barnes & Noble is emailing Nook owners explaining that, as of March 15, B&N will no longer offer third-party Android apps for sale via its app store. All previously-purchased apps will remain available for download, but no new ones will be sold. In-app purchases will no longer be supported, either.

. . . .

The rationale for the change is offered in full-on public-relations speak:

This change is being made to concentrate our focus and efforts on our core digital content business, which are Books and Newsstand, for our US customers.

We will continue offering to US customers our full service for NOOK Books, NOOK Magazines, and NOOK Newspapers on both NOOK devices and our standalone Reading Apps. We look forward to continuing to bring the best content discovery and reading experiences to our NOOK customers.

So, basically, the added effort and expense of listing third-party apps for sale was distracting Barnes & Noble from its core mission of providing digital content for Nook customers. That’s why B&N’s main competitor, Amazon, doesn’t do such a thing itself…oh, wait, it sort of does. And doesn’t allow Fire owners to add apps from Google Play.And continues to outcompete B&N, while it’s at it.

Link to the rest at TeleRead

Sounds like reducing losses in the Nook division to PG. Remaining Nookers are burning up the wires to LinkedIn and sending résumés out in herds.

Dear Publisher

3 March 2016

From Nook Press:

Dear Publisher,

We are writing to announce an important change to our NOOK Service that will affect NOOK Press vendors publishing content in the United Kingdom. Effective March 15, 2016, NOOK will no longer sell digital content in the United Kingdom. The NOOK Store on NOOK devices sold in the UK, on the NOOK Reading App for Android, and at www.nook.com/gb will discontinue operations.

. . . .

There is no change to NOOK Service or NOOK Press in the United States. If you are an author based outside the US in a supported country, you can continue to use NOOK Press to publish digital content in the United States and receive payment in your local currency.

Link to the rest at Nook Press and thanks to Joshua and others for the tip.

Popularity of e-readers declines

30 October 2015

From the Pew Research Center:

From getting news to playing games to reading a book, Americans now have a plethora of devices to choose from in order to meet their technology-based needs. For each type of device, the demographic makeup of owners can vary widely, so this section looks at these differences.

Smartphone ownership continues to grow

The rise of the smartphone has had a major social, political and cultural impact. It has changed the way people reach their friends, obtain data and media, and share their lives. Fully 68% of adults now have a smartphone, nearly double the share that Pew Research Center measured in its first survey on smartphone ownership in mid-2011. At that point, 35% of adults had smartphones.

. . . .

More than half of most demographic groups have a smartphone. Only those ages 65 and older (30% of whom own smartphones) and those who do not have a high school education (41% own smartphones) fall below majority ownership. On the other hand, those ages 18 to 49 and those in higher-income households are coming closer and closer to saturation adoption. There are no differences in smartphone ownership among different racial and ethnic groups.

. . . .

Close to half of all Americans own a tablet

The share of Americans who own a tablet computer has risen tenfold since 2010. Today, 45% of U.S. adults own a tablet – a substantial increase since Pew Research Center began measuring tablet ownership in 2010. Then, only 4% of adults in the U.S. were tablet owners. Ownership, however, is statistically the same as it was in 2014.

Tablet ownership varies across a number of demographic groups. Younger adults and those from more affluent backgrounds are more likely to own the devices, and differences tied to educational attainment are particularly pronounced: 62% of college graduates have a tablet, compared with 35% of those with a high school diploma and 19% who have not completed high school. Additionally, whites are more likely than Hispanics to own a tablet computer, while tablet ownership among blacks is not statistically different from that of whites or Hispanics.

. . . .

Popularity of e-readers declines

Some 19% of adults report owning an e-reader – a handheld device such as a Kindle or Nook primarily used for reading e-books. This is a sizable drop from early 2014, when 32% of adults owned this type of device. Ownership of e-readers is somewhat more common among women (22%) than men (15%). Whites are more likely than blacks and Hispanics to own an e-reading device, while ownership also tends to be higher among those who are more affluent and those with more education.

Link to the rest at Pew Research Center

While PG prefers using an ereader for long-form text, in a world with $50 Fire tablets, ereaders are going to be more and more of a niche product.

However, a decline in ereader sales does not imply a decline in ebook sales. PG thinks the best thing for ebook sales is a device, like a smart phone, that readers always have nearby.

B&N Readouts

14 October 2015

From Barnes & Noble:

Enjoy a quick read for every moment with our free new digital discovery feature. It’s a fun, fresh way to browse – now available on NOOK® and BN.com.

. . . .

Explore nine topics to find quick reads in favorite genres, or stumble upon authors and interests you might otherwise miss.

. . . .

Refreshed daily with book excerpts and magazine articles in popular genres & topics, B&N Readouts is customizable by the user to deliver an addictive experience.

Link to the rest at Barnes & Noble and thanks to Joshua for the tip.

Barnes and Noble results and the latest news from Perseus

15 September 2015

From Mike Shatzkin

The most recent Barnes & Noble financial results — which appear to have discouraged Wall Street investors — aren’t good news for the book business. They show that the sale of books through their stores is flat at best, as is the shelf space assigned to books. And it would take a particularly optimistic view of their NOOK results to see anything but an accelerating slide to oblivion for what was, for a time a few years ago, the surging challenger to Kindle.

***

The real failure we see at B&N, which almost certainly affected the NOOK business as well as the stores, was that the customer knowledge within the dot com and NOOK operations apparently has never been used on behalf of the store business. This might be blamed on organizational silos that ran these three components as separate businesses. The failure is otherwise hard to explain. How hard can it be, really, to dig up email addresses of people who bought a book by a particular author to let them know s/he’ll be autographing books near where they live sometime soon?

Or, putting that in terms Barnes & Noble should relate to, might you not be able to charge the publishers a promotional fee for doing that? (AND you’d drive more traffic and sell more books!)

***

The people who own and run B&N are plenty smart. Before the game changed and was complicated by the online option, they had organized their supply chain to give them real competitive advantage over Borders and all other book retailers. But they were tripped up by a combination of Amazon’s longer-term view as an upstart in the 1990s and early 2000s when B&N was an established and profitable company. This was a classic “innovator’s dilemma”, failing to employ a new technology to maximum advantage because a legacy position was being defended.

Amazon was willing to lose money for many years to build its customer base. That was how they could build their stock price. B&N was a profitable company at the top of their category. Profits were how they grew their stock price. This not only discouraged deep investment in the early years of online bookselling, it discouraged the kind of discounting from their online store that Amazon did. Both of them knew that discounted books online put competitive pressure on the brick-and-mortar business. That was fine with Amazon. It was not appealing to Barnes & Noble.

***

When B&N decided to go after the ebook market with the NOOK, organizationally they did it with a dedicated and largely independent effort, not an integrated one. That might have been necessary. But it also might have been B&N’s last chance to build on its one distinctive advantage: having a strong store base and a real dot com business. (Borders never had the latter and Amazon, of course, doesn’t have the former.)

***

But the time B&N has to change the reality that they can’t seem to grow their market share continues to shorten. The one big advantage they are likely to retain over their competitors in Seattle — who are certainly growing theirs! — will be a cooperative attitude from the publishers, who live in fear of Amazon’s growing power. But even that advantage has its limits.

Link to the rest here.

As a long time reader of Mikes blog I have to say this is one of his better posts. Some of this will no doubt be read by many here as information they already had, but the break-down is spot-on.

As for the changing landscape of B&N and its effect on the Big Five Randall views it as self-fulfilling. The dwindling shelf space at B&N will eventually lead to only the bestsellers being available. This will reduce the mid-list titles to an even smaller portion and effectively lock the Big Five into the blockbuster model for the remainder of their existence.

However, if you find yourself in sudden need of a birthday card, stuffed animal, calendar, scented candle and cup of coffee, B&N is your place for one-stop shopping. 

The Beginning of the End: B&N Shutters the International Nook Store

10 July 2015

From The Digital Reader:

Over the past month B&N has been making us wonder whether it was committed to ebooks. First B&N closed its office in Luxembourg, then it relaunched its website with a borked Nook area, and today B&N has removed all doubt.

Barnes & Noble is sending out emails to customers in Europe, sharing the news that they will soon be ex-customers.

You can find the email at the end of this post (translated from Dutch; Thanks, Martjin!) but the short version is that B&N has reiterated the announcement they made last month when they said the Nook Windows 8 app would no longer be available internationally.

B&N is abandoning most of its international customers on 7 August 2015.

The Nook Store had been available in 40 countries, including Australia, much of Europe, Canada, the UK, and the US; on 8 August the Nook Store will only be available in the US and UK (this was confirmed by B&N).

Link to the rest at The Digital Reader and thanks to Stephen for the tip.

To PG, it doesn’t look like Barnes & Noble thinks it can find a buyer for the Nook business.

Barnes and Noble Unveils Broken Nook Website

6 July 2015

From GoodEreader:

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Barnes and Noble has been working on a massive upgrade to their website for the last two years. The new design gives us a sense on what the bookseller is hoping to sell more of, which are lifestyle products, print and e-books. Unfortunately there are a number of bugs with e-books and Nook that are preventing people from reading and this is resulting in a fair amount of apathy.

When you are looking to buy a new book and haven’t heard much about it, likely you want to check out the first few chapters with a digital sample. Barnes and Noble has an online reading platform called Nook for Web. Sadly, this system is totally broken and has not been revised to work in conjunction with the new B&N website.

. . . .

Another glaring error is the fact that any past purchases cannot be read online and the Nook Library does not recognize past purchases as being owned. If you click on any e-book you have bought in the past the only options right now is to archive it or purchase it again. If you try and buy it again there are a series of errors that do not allow you to complete the transaction.

Link to the rest at GoodEreader and thanks to Nirmala for the tip.

Barnes & Noble reports loss again as Nook sales plunge

25 June 2015

From Reuters:

Barnes & Noble Inc reported a fall in sales for the fourth consecutive quarter as demand for the company’s Nook tablets continued to fall and customers stayed away from its brick-and-mortar bookstores.

Shares of Barnes & Noble were down 3 percent at $25.55 in morning trading.

Stiff competition from online retailers such as Amazon.com Inc and a shift toward reading e-books on devices such as Amazon’s Kindle and tablets has hurt sales at Barnes & Noble’s bookstores.

Barnes & Noble invested hundreds of millions of dollars in its own device, the Nook tablet, which it launched in 2009 to give itself a fighting chance against Amazon.

Though the Nook initially met with success, demand fell rapidly, resulting in a sales decline at the division that has lasted for more than two years.

Nook sales fell 40 percent to $52.4 million in the fourth quarter ended May 2.

. . . .

To focus more on its core bookstore business, Barnes & Noble in February abandoned a plan to spin off a combination of its Nook business and its profitable and fast-growing college books unit. The company said it would spin off the college books unit by August, but keep its Nook tablets and e-book business.

The company said on Thursday it expects full-year 2016 core comparable sales, which exclude sales under the Nook digital division, to grow 1 percent due to likely improvement in its physical books business.

Link to the rest at Reuters and thanks to Nirmala for the tip.

PG suspects the spin-off plan went nowhere because nobody wanted to take the Nook business.

Barnes & Noble’s Galaxy Tab 4 Nook Tablets Were a Holiday Flop

11 January 2015

From Android Headlines:

When it comes to a good story, the path of the Barnes & Noble e-reader, the Nook, has not been a happy one…though somewhat interesting.  The holiday season was not exactly a merry one as sales plummeted 55.4-percent compared to 2013’s holiday shopping period.  Hardware, accessories and digital content were all down for the season – device and accessories sales were down by 67.9-percent and digital content were down 25-percent.

It has been a real struggle for Barnes & Noble when it comes to Amazon’s Kindle e-readers, not to mention the Apple, Samsung and Google’s Nexus tablets on which anybody can read a book by downloading an app.

. . . .

Why Barnes & Noble’s sales were down could be due to a number of things – did the Galaxy Tab 4 Nook make it too easy for purchasers to read books via other readers on the same tablet.  Were the sales of Android tablets down overall this holiday season?  Without exact sales figures for their entire line, it might be that the Galaxy Tab 4 Nook sold the expected amount, but their other e-ink reader, the Nook Glowlight – with no update during 2014 – could not hold off the upgraded and lower priced line of Amazon’s Kindles.

Link to the rest at Android Headlines

Nook Results Could Jeopardize Barnes & Noble Split-Up Plan

9 January 2015

From The Wall Street Journal:

Barnes & Noble Inc. ’s consumer stores enjoyed an upbeat holiday period, but poor results at the Nook digital business potentially complicate plans to split that division off into a separate public company with the college bookstore group.

Nook revenue, which consists of digital devices, e-books and accessories, fell 55% to $56 million for the nine weeks ended Jan. 3, compared with the same period a year ago. Device and accessories sales sank 68% to $28.5 million, while digital content sales declined 25% to $27.4 million.

The downbeat results could make it difficult for Barnes & Noble to complete the Nook separation, planned by the end of August, some analysts said, because it will be hard to convince investors the business has a future.

The decline in digital content sales suggested Nook owners were “abandoning” the Nook e-bookstore, said James McQuivey, an analyst with Forrester Research. “Otherwise, you’d have seen stabilizing digital content sales,” he said.

. . . .

John Tinker, an analyst with the Maxim Group, said the Nook losses are so bad that Barnes & Noble may not be able to move forward with the split. Selling off the Nook business to a third party buyer, he said, could be equally challenging.

“There is still value but it’s a lot harder now with these numbers,” he said.

. . . .

Mitchell Klipper, chief executive of the Barnes & Noble retail group, said the results showed that “people are coming back to physical books and want to be in bookstores. Traffic is moving in the right direction.” Mr. Klipper cited gifts and educational toys and games as two particularly strong categories.

Link to the rest at The Wall Street Journal (Link may expire)

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