The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
Jeff Bezos
The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
Jeff Bezos
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From this introvert’s perspective, absolutely!
+1 🙂
Ironically, I spent an hour on the phone with Amazon today. They decided I must receive a text message in order to log on.
Then failed to send me the text message. After five unproductive emails, I finally got a human being who had to go through a manual to figure out what to do. He fixed it, problem solved… after an hour. My first time actually speaking with a human at Amazon.
old sci fi trope:
What if that wasnt REALLY a human being you were talking to at AMZ? What if it was the amzdoppelmonstrociendigitalio who only makes one THINK one talked to a human, while doing a happy heart transfer?