Amazon Website Hit With Glitches as Shoppers Seek Prime Day Deals

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From The Wall Street Journal:

Amazon.com Inc.’s website and mobile application were plagued by outages Monday afternoon as the online retail giant kicked off its annual sales event, Prime Day.

Users took to social media to report trouble getting access to Amazon’s home page, as they encountered error messages featuring “the dogs of Amazon”—the company’s placeholder messages during outages—for at least an hour into the launch. The sale began at 3 p.m. EDT on Monday and is scheduled to end at the end of the day Tuesday.

An Amazon representative shortly after 5 p.m. EDT said that the company was working to resolve the issue quickly and that only some shoppers are experiencing difficulty. Amazon didn’t disclose the cause of the outage.

“In the first hour of Prime Day in the U.S., customers have ordered more items compared to the first hour last year,” the representative added.

Some users continued reporting glitches hours after Amazon issued its statement.

. . . .

Analysts and investors typically bank on the shopping event—which is usually bigger for Amazon than Black Friday—to generate a revenue bump during the summer, something that helps the company fund its holiday preparations.

Link to the rest at The Wall Street Journal