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From The Bookseller:
Audible has announced an alteration to its returns policy, following an open letter signed by over 10,000 authors and industry representatives calling for it to make changes.
From 1st January 2021, the company will pay royalties to authors for any title returned more than seven days following purchase. The company currently deducts royalties from authors’ and narrators’ accounts when a purchased audiobook is returned or exchanged within a year.
. . . .
“In instances where we determine the benefit is being overused, Audible can and does limit the number of exchanges and refunds allowed by a member. But as designed, this customer benefit allows active Audible members in good standing to take a chance on new content, and suspicious activity is extremely rare.”
Link to the rest at The Bookseller
PG can visualize how returning an audiobook an individual has purchased and listened to could be carried out. That said, thieves gonna thief and that has been a fact of life for centuries.
(“Visualize” means PG can imagine how it might conceivably be done, not that PG could actually execute his visualization with mere bits and hardware. PG’s visualized world works so much better than the alternative, it’s quite frustrating at times.)