From Publishing Perspectives:
Known in the industry as one of world publishing’s most resourceful thinkers, New Delhi’s Chiki Sarkar has alerted Publishing Perspectives this morning (March 26) to her sure-footed adaptation to the COVID-19 crisis.
“As you know,” she says, “the coronavirus has closed down print business–so that part of our business is making zero money, as it is for all Indian publishers.”
Indeed, as Jeffrey Gettleman and Kai Schultz have reported at The New York Times, India’s prime minister Narendra Modi gave his nation just four hours’ notice before locking down all 11.3 billion people for three full weeks, “the biggest and most severe action undertaken anywhere to stop the spread of the coronavirus.”
. . . .
So it is that in announcing the shuttering of India on Tuesday night, Modi said, “There will be a total ban on coming out of your homes … Every state, every district, every lane, every village will be under lockdown.”
Sarkar, whose Juggernaut publishing company is two years old and presents more than 5,000 titles by some 2,000 authors, is, fortunately, a publisher whose grasp of digital marketing capabilities has defined her success. Supported by her CEO Simran Khara and a strong editorial staff, she’s been carefully watched for her understanding that making books less intimidating to many in her culture has meant also making Internet retail and development less intimidating in a tradition-bound industry.
You see how she puts across an aggressive appeal to readers on her site. The first banner in her slider at the top is a massive ad for a book offering the World Health Organization’s guidelines on safety in the pandemic. And after a single line of “Readers Club New Releases,” she’s showing potential customers an entire “COVID-19 Reading List.”
This is the sort of adaptive, social response she uses to reach into consumer interests, and as her enormous market’s physical retail channels went dark on Wednesday morning—and with some foresight—Sarkar was positioned to take advantage of her online fluency.
“Last week,” as the contagion’s approach grew, she tells us, “we initiated a massive #ReadInstead campaign.
“We made our app go free, which has been huge for us. Our installs doubled and our ebook downloads have grown four times. The campaign is also being extremely well received on social media.
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With the #ReadInstead campaign moving, she says, “We launched a massive online literature festival with Scroll.in“–the news and entertainment site that registers a reported 12 million unique users’ visits daily.
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The festival opens Friday (March 27), and Sarkar says, “We’ll run it for a month, and most of India’s top writers are taking part. The festival has talks, dialogues, and writing workshops, and some of India’s most respected actors are doing readings.”
She’s not kidding about the level. Author Amish Tripathi—who can pull seven-figure advances for his work based in Indian mythology—leads an impressive array of authors whose headshots have gone up in advance of a timed announcement coordinated with Scroll.in.
Link to the rest at Publishing Perspectives
PG noted the statement that ebook downloads have increased four-fold.
Given the lack of perceptible marketing (and marketing talent) in American publishing, particularly now, it was nice to see some innovative promotion and marketing on the part of an Indian publisher in the face of difficult business conditions. Not all publishing minds are sheltering in place.