From Fox Business:
Multiple reports are swirling that a former Walmart executive has filed a suit in federal court in California, alleging that the retail giant engaged in unlawful conduct with respect to its e-commerce business in order to keep up with rival Amazon.
Tri Huynh, a former director of business development at Walmart, has filed the suit after he was terminated “under false pretenses” after he repeatedly raised concerns about Walmart’s push to show meteoric growth in its e-commerce business, Bloomberg first reported.
Huynh cited that the “overly aggressive push” was so severe that the retailer even made “illegitimate” claims by mislabeling products so that some third-party vendors received lower commissions, failed to process customer returns and allowed offensive items onto the site.
. . . .
Huynh said his dismissal by the company in January was a direct retaliation for warning senior executives about fudging the data.
Link to the rest at Fox Business and thanks to Felix for the tip.
Every year or two I try to buy something on Walmart. This month, it was cheap curtains. They couldn’t even get that right on their website, in an easily-categorized product area (only so many general styles, dimensions, fabrics, color).
An inability to search intelligently trumps all other improvements with disaster.
Walmart.com is so slow it might as well be running on some ancient 386s with dial-up modems. Its search function is nearly useless, the layout sprawls with far too much white space and too little information, it keeps trying to sell me things I’m not looking for, and when it does return what I’m looking for, at least one out of three results has “OUT OF STOCK – NO BACKORDER”. So why are they even wasting my time?
Even Sears.com, which looks straight out of the 20th century, works better.
Sounds old school.