11 Ways Emotionally Intelligent People Overcome Uncertainty

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From TalentSmart:

Our brains are hardwired to make much of modern life difficult. This is especially true when it comes to dealing with uncertainty. On the bright side, if you know the right tricks, you can override your brain’s irrational tendencies and handle uncertainty effectively.

Our brains give us fits when facing uncertainty because they’re wired to react to it with fear. In a recent study, a Caltech neuroeconomist imaged subjects’ brains as they were forced to make increasingly uncertain bets—the same kind of bets we’re forced to make on a regular basis in business.

The less information the subjects had to go on, the more irrational and erratic their decisions became. You might think the opposite would be true—the less information we have, the more careful and rational we are in evaluating the validity of that information. Not so. As the uncertainty of the scenarios increased, the subjects’ brains shifted control over to the limbic system, the place where emotions, such as anxiety and fear, are generated.

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This brain quirk worked great eons ago, when cavemen entered an unfamiliar area and didn’t know who or what might be lurking behind the bushes. Overwhelming caution and fear ensured survival. But that’s not the case today. This mechanism, which hasn’t evolved, is a hindrance in the world of business, where uncertainty rules and important decisions must be made every day with minimal information.

As we face uncertainty, our brains push us to overreact. Successful people are able to override this mechanism and shift their thinking in a rational direction. This requires emotional intelligence (EQ), and it’s no wonder that—among the 1 million-plus people that TalentSmart has tested—90% of top performers have high EQs. They earn an average of $28,000 more per year than their low-EQ counterparts do.

To boost your EQ, you have to get good at making sound decisions in the face of uncertainty, even when your brain fights against this.

. . . .

The limbic system responds to uncertainty with a knee-jerk fear reaction, and fear inhibits good decision-making. People who are good at dealing with uncertainty are wary of this fear and spot it as soon as it begins to surface. In this way, they can contain it before it gets out of control. Once they are aware of the fear, they label all the irrational thoughts that try to intensify it as irrational fears—not reality—and the fear subsides. Then they can focus more accurately and rationally on the information they have to go on. Throughout the process, they remind themselves that a primitive part of their brain is trying to take over and that the logical part needs to be the one in charge. In other words, they tell their limbic system to settle down and be quiet until a hungry tiger shows up.

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When uncertainty makes a decision difficult, it’s easy to feel as if everything is uncertain, but that’s hardly ever the case. People who excel at managing uncertainty start by taking stock of what they know and what they don’t know and assigning a factor of importance to each. They gather all the facts they have, and they take their best shot at compiling a list of things they don’t know, for example, what a country’s currency is going to do or what strategy a competitor will employ. They actually try to identify as many of these things as possible because this takes away their power.

. . . .

Emotionally intelligent people don’t set perfection as their target because they know there’s no such thing as a perfect decision in an uncertain situation. Think about it: human beings, by our very nature, are fallible. When perfection is your goal, you’re always left with a nagging sense of failure, and you end up spending your time lamenting what you failed to accomplish and what you should have done differently, instead of enjoying what you were able to achieve.

Link to the rest at TalentSmart

Here’s more from The Emotional Intelligence Training Company:

Writing for Emotional Intelligence

We’ve put together a curriculum designed to help you build your emotional intelligence through writing. There are two central components to the course, daily writing prompts and an online private space to share writing. The writing prompts are detailed and complex. Most include a few different writers’ perspectives on a theme as well as some questions to jump start your writing. The online shared space will use a private Facebook group.

“There is no greater agony than bearing an untold story inside you.”
– Maya Angelou

I’ve created the course, in part, because I’m interested in how so many of us live in a culture that is often uncomfortable with emotions. We’re often taught that strength means not expressing our emotions, or at least not expressing too much emotion. In this course you’ll have the space to explore those beliefs and reflect on the relationship you want to have with your own emotional expression.

This is the format. There are 30 writing prompts over 30 days. This structure allows you to reflect critically and develop emotional intelligence skills for ongoing reflection and expression. While this course does not really tackle skill development directly, we create space for you to explore the thoughts, beliefs and stories you have and these reflections are likely to open space for new actions. When we slow down and really listen to our own thoughts, we can cultivate a deeper relationship with who we are and what matters most.

Link to the rest at The Emotional Intelligence Training Company

PG chatted with Mrs. PG about authors and emotional intelligence. Her opinion was that well-developed emotional intelligence would be an important, perhaps irreplaceable ability for a fiction writer in order to create believable characters and follow them through a plot.

Finally, here’s an article that describes emotional intelligence more fully.

From Talentsmart via Linkedin:

When emotional intelligence first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70% of the time. This anomaly threw a massive wrench into what many people had always assumed was the sole source of success—IQ. Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.

Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions that achieve positive results. Emotional intelligence is made up of four core skills that pair up under two primary competencies: personal competence and social competence.

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Personal competence comprises your self-awareness and self-management skills, which focus more on you individually than on your interactions with other people. Personal competence is your ability to stay aware of your emotions and manage your behavior and tendencies.

  • Self-Awareness is your ability to accurately perceive your emotions and stay aware of them as they happen.
  • Self-Management is your ability to use awareness of your emotions to stay flexible and positively direct your behavior.

Social competence is made up of your social awareness and relationship management skills; social competence is your ability to understand other people’s moods, behavior, and motives in order to respond effectively and improve the quality of your relationships.

  • Social Awareness is your ability to accurately pick up on emotions in other people and understand what is really going on.
  • Relationship Management is your ability to use awareness of your emotions and the others’ emotions to manage interactions successfully.

Emotional Intelligence, IQ, and Personality Are Different

Emotional intelligence taps into a fundamental element of human behavior that is distinct from your intellect. There is no known connection between IQ and emotional intelligence; you simply can’t predict emotional intelligence based on how smart someone is. Intelligence is your ability to learn, and it’s the same at age 15 as it is at age 50. Emotional intelligence, on the other hand, is a flexible set of skills that can be acquired and improved with practice. Although some people are naturally more emotionally intelligent than others, you can develop high emotional intelligence even if you aren’t born with it.

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The communication between your emotional and rational “brains” is the physical source of emotional intelligence. The pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience. However, first they travel through the limbic system, the place where emotions are generated. So, we have an emotional reaction to events before our rational mind is able to engage. Emotional intelligence requires effective communication between the rational and emotional centers of the brain.

Link to the rest at Talentsmart via Linkedin

7 thoughts on “11 Ways Emotionally Intelligent People Overcome Uncertainty”

  1. One of the great things about the show Six Feet Under was how conflicted the characters were (and thus real).

    Yeah, the one guy turned into a serial killer.

  2. I’ve recently been thinking a bit about a cross section of two points made in this post: journaling and emotional intelligence as used by fiction writers. I’ve been practicing several different types of journaling lately – stream of conscious thoughts, unsent letters and a few more – and it has struck me that they are great tools for developing characters. As I’ve journaled, I’ve become much more aware of what motivates me and how I’ve repeated the same sorts of actions for years in different situations. Observing these connections in myself provides a template of sorts that could be used to map similar connections for a fictional character. I also think journaling “in character” could provide some insight into a character’s motivations.

    What I’ve seen in myself is that I don’t have efficient, streamlined motivations. Rather, I have a lot of conflict, a lot of pushing and pulling in different directions. And I think that true of all people (to varying degrees). This is why totally pure or totally villainous characters seem kind of phony to us—there’s no inner conflict.

    One of the great things about the show Six Feet Under was how conflicted the characters were (and thus real).

  3. One executive told me once: the higher you get in an organization the smaller margin of error is permitted.
    As Indie Author I can attest that is true. One wrong signature on a contract and someone else will benefit from my work.

  4. One executive told me once: the higher you get in an organization the smaller margin of error is permitted.
    As Indie Author I can attest that is true. One wrong signature on a contract and someone else will benefit from my work.

  5. So this is what I have been doing for the past year!

    Nice to understand the process a bit. I won’t bore you with the details, but in addition to chronic illness, last year gifted me with three stents, and an enormous number of drug reactions, including crippling bouts of anxiety while driving.

    Which seemed to bring out all the calming and coping skills I have developed over years. I kept telling myself to apply them – and they would work until the next bout.

    I don’t know how many times I did sessions of calming breathing, and writing, and had the process work.

    The medical problems are mostly abated, but it has been very curious to watch myself cope.

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