When the New York Times lost its way

From 1843 Magazine:

Are we truly so precious?” Dean Baquet, the executive editor of the New York Times, asked me one Wednesday evening in June 2020. I was the editorial-page editor of the Times, and we had just published an op-ed by Tom Cotton, a senator from Arkansas, that was outraging many members of the Times staff. America’s conscience had been shocked days before by images of a white police officer kneeling on the neck of a black man, George Floyd, until he died. It was a frenzied time in America, assaulted by covid-19, scalded by police barbarism. Throughout the country protesters were on the march. Substantive reform of the police, so long delayed, suddenly seemed like a real possibility, but so did violence and political backlash. In some cities rioting and looting had broken out.

It was the kind of crisis in which journalism could fulfil its highest ambitions of helping readers understand the world, in order to fix it, and in the Times’s Opinion section, which I oversaw, we were pursuing our role of presenting debate from all sides. We had published pieces arguing against the idea of relying on troops to stop the violence, and one urging abolition of the police altogether. But Cotton, an army veteran, was calling for the use of troops to protect lives and businesses from rioters. Some Times reporters and other staff were taking to what was then called Twitter, now called X, to attack the decision to publish his argument, for fear he would persuade Times readers to support his proposal and it would be enacted. The next day the Times’s union—its unit of the NewsGuild-cwa—would issue a statement calling the op-ed “a clear threat to the health and safety of the journalists we represent”.

The Times had endured many cycles of Twitter outrage for one story or opinion piece or another. It was never fun; it felt like sticking your head in a metal bucket while people were banging it with hammers. The publisher, A.G. Sulzberger, who was about two years into the job, understood why we’d published the op-ed. He had some criticisms about packaging; he said the editors should add links to other op-eds we’d published with a different view. But he’d emailed me that afternoon, saying: “I get and support the reason for including the piece,” because, he thought, Cotton’s view had the support of the White House as well as a majority of the Senate. As the clamour grew, he asked me to call Baquet, the paper’s most senior editor.

Like me, Baquet seemed taken aback by the criticism that Times readers shouldn’t hear what Cotton had to say. Cotton had a lot of influence with the White House, Baquet noted, and he could well be making his argument directly to the president, Donald Trump. Readers should know about it. Cotton was also a possible future contender for the White House himself, Baquet added. And, besides, Cotton was far from alone: lots of Americans agreed with him—most of them, according to some polls. “Are we truly so precious?” Baquet asked again, with a note of wonder and frustration.

The answer, it turned out, was yes. Less than three days later, on Saturday morning, Sulzberger called me at home and, with an icy anger that still puzzles and saddens me, demanded my resignation. I got mad, too, and said he’d have to fire me. I thought better of that later. I called him back and agreed to resign, flattering myself that I was being noble.

Whether or not American democracy endures, a central question historians are sure to ask about this era is why America came to elect Donald Trump, promoting him from a symptom of the country’s institutional, political and social degradation to its agent-in-chief. There are many reasons for Trump’s ascent, but changes in the American news media played a critical role. Trump’s manipulation and every one of his political lies became more powerful because journalists had forfeited what had always been most valuable about their work: their credibility as arbiters of truth and brokers of ideas, which for more than a century, despite all of journalism’s flaws and failures, had been a bulwark of how Americans govern themselves.

I hope those historians will also be able to tell the story of how journalism found its footing again – how editors, reporters and readers, too, came to recognise that journalism needed to change to fulfil its potential in restoring the health of American politics. As Trump’s nomination and possible re-election loom, that work could not be more urgent.

The Times’s problem has metastasised from liberal bias to illiberal bias, from an inclination to favour one side of the national debate to an impulse to shut debate down altogether. All the empathy and humility in the world will not mean much against the pressures of intolerance and tribalism without an invaluable quality that Sulzberger did not emphasise: courage.

I think Sulzberger shares this analysis. In interviews and his own writings, including an essay earlier this year for the Columbia Journalism Review, he has defended “independent journalism”, or, as I understand him, fair-minded, truth-seeking journalism that aspires to be open and objective. It’s good to hear the publisher speak up in defence of such values, some of which have fallen out of fashion not just with journalists at the Times and other mainstream publications but at some of the most prestigious schools of journalism. Until that miserable Saturday morning I thought I was standing shoulder-to-shoulder with him in a struggle to revive them. I thought, and still think, that no American institution could have a better chance than the Times, by virtue of its principles, its history, its people and its hold on the attention of influential Americans, to lead the resistance to the corruption of political and intellectual life, to overcome the encroaching dogmatism and intolerance.

But Sulzberger seems to underestimate the struggle he is in, that all journalism and indeed America itself is in. In describing the essential qualities of independent journalism in his essay, he unspooled a list of admirable traits – empathy, humility, curiosity and so forth. These qualities have for generations been helpful in contending with the Times’s familiar problem, which is liberal bias. I have no doubt Sulzberger believes in them. Years ago he demonstrated them himself as a reporter, covering the American Midwest as a real place full of three-dimensional people, and it would be nice if they were enough to deal with the challenge of this era, too. But, on their own, these qualities have no chance against the Times’s new, more dangerous problem, which is in crucial respects the opposite of the old one.

The Times’s problem has metastasised from liberal bias to illiberal bias, from an inclination to favour one side of the national debate to an impulse to shut debate down altogether. All the empathy and humility in the world will not mean much against the pressures of intolerance and tribalism without an invaluable quality that Sulzberger did not emphasise: courage.

It is hard to imagine a path back to saner American politics that does not traverse a common ground of shared fact

Don’t get me wrong. Most journalism obviously doesn’t require anything like the bravery expected of a soldier, police officer or protester. But far more than when I set out to become a journalist, doing the work right today demands a particular kind of courage: not just the devil-may-care courage to choose a profession on the brink of the abyss; not just the bulldog courage to endlessly pick yourself up and embrace the ever-evolving technology; but also, in an era when polarisation and social media viciously enforce rigid orthodoxies, the moral and intellectual courage to take the other side seriously and to report truths and ideas that your own side demonises for fear they will harm its cause.

One of the glories of embracing illiberalism is that, like Trump, you are always right about everything, and so you are justified in shouting disagreement down. In the face of this, leaders of many workplaces and boardrooms across America find that it is so much easier to compromise than to confront – to give a little ground today in the belief you can ultimately bring people around. This is how reasonable Republican leaders lost control of their party to Trump and how liberal-minded college presidents lost control of their campuses. And it is why the leadership of the New York Times is losing control of its principles.

. . . .

Sulzberger seems to underestimate the struggle he is in, that all journalism and indeed America itself is in. In describing the essential qualities of independent journalism in his essay, he unspooled a list of admirable traits – empathy, humility, curiosity and so forth. These qualities have for generations been helpful in contending with the Times’s familiar problem, which is liberal bias. I have no doubt Sulzberger believes in them. Years ago he demonstrated them himself as a reporter, covering the American Midwest as a real place full of three-dimensional people, and it would be nice if they were enough to deal with the challenge of this era, too. But, on their own, these qualities have no chance against the Times’s new, more dangerous problem, which is in crucial respects the opposite of the old one.

Are we truly so precious?” Dean Baquet, the executive editor of the New York Times, asked me one Wednesday evening in June 2020. I was the editorial-page editor of the Times, and we had just published an op-ed by Tom Cotton, a senator from Arkansas, that was outraging many members of the Times staff. America’s conscience had been shocked days before by images of a white police officer kneeling on the neck of a black man, George Floyd, until he died. It was a frenzied time in America, assaulted by covid-19, scalded by police barbarism. Throughout the country protesters were on the march. Substantive reform of the police, so long delayed, suddenly seemed like a real possibility, but so did violence and political backlash. In some cities rioting and looting had broken out.

It was the kind of crisis in which journalism could fulfil its highest ambitions of helping readers understand the world, in order to fix it, and in the Times’s Opinion section, which I oversaw, we were pursuing our role of presenting debate from all sides. We had published pieces arguing against the idea of relying on troops to stop the violence, and one urging abolition of the police altogether. But Cotton, an army veteran, was calling for the use of troops to protect lives and businesses from rioters. Some Times reporters and other staff were taking to what was then called Twitter, now called X, to attack the decision to publish his argument, for fear he would persuade Times readers to support his proposal and it would be enacted. The next day the Times’s union—its unit of the NewsGuild-cwa—would issue a statement calling the op-ed “a clear threat to the health and safety of the journalists we represent”.

The Times had endured many cycles of Twitter outrage for one story or opinion piece or another. It was never fun; it felt like sticking your head in a metal bucket while people were banging it with hammers. The publisher, A.G. Sulzberger, who was about two years into the job, understood why we’d published the op-ed. He had some criticisms about packaging; he said the editors should add links to other op-eds we’d published with a different view. But he’d emailed me that afternoon, saying: “I get and support the reason for including the piece,” because, he thought, Cotton’s view had the support of the White House as well as a majority of the Senate. As the clamour grew, he asked me to call Baquet, the paper’s most senior editor.

Whether or not American democracy endures, a central question historians are sure to ask about this era is why America came to elect Donald Trump, promoting him from a symptom of the country’s institutional, political and social degradation to its agent-in-chief
Like me, Baquet seemed taken aback by the criticism that Times readers shouldn’t hear what Cotton had to say. Cotton had a lot of influence with the White House, Baquet noted, and he could well be making his argument directly to the president, Donald Trump. Readers should know about it. Cotton was also a possible future contender for the White House himself, Baquet added. And, besides, Cotton was far from alone: lots of Americans agreed with him—most of them, according to some polls. “Are we truly so precious?” Baquet asked again, with a note of wonder and frustration.

The answer, it turned out, was yes. Less than three days later, on Saturday morning, Sulzberger called me at home and, with an icy anger that still puzzles and saddens me, demanded my resignation. I got mad, too, and said he’d have to fire me. I thought better of that later. I called him back and agreed to resign, flattering myself that I was being noble.

Whether or not American democracy endures, a central question historians are sure to ask about this era is why America came to elect Donald Trump, promoting him from a symptom of the country’s institutional, political and social degradation to its agent-in-chief. There are many reasons for Trump’s ascent, but changes in the American news media played a critical role. Trump’s manipulation and every one of his political lies became more powerful because journalists had forfeited what had always been most valuable about their work: their credibility as arbiters of truth and brokers of ideas, which for more than a century, despite all of journalism’s flaws and failures, had been a bulwark of how Americans govern themselves.

I hope those historians will also be able to tell the story of how journalism found its footing again – how editors, reporters and readers, too, came to recognise that journalism needed to change to fulfil its potential in restoring the health of American politics. As Trump’s nomination and possible re-election loom, that work could not be more urgent.

I think Sulzberger shares this analysis. In interviews and his own writings, including an essay earlier this year for the Columbia Journalism Review, he has defended “independent journalism”, or, as I understand him, fair-minded, truth-seeking journalism that aspires to be open and objective. It’s good to hear the publisher speak up in defence of such values, some of which have fallen out of fashion not just with journalists at the Times and other mainstream publications but at some of the most prestigious schools of journalism. Until that miserable Saturday morning I thought I was standing shoulder-to-shoulder with him in a struggle to revive them. I thought, and still think, that no American institution could have a better chance than the Times, by virtue of its principles, its history, its people and its hold on the attention of influential Americans, to lead the resistance to the corruption of political and intellectual life, to overcome the encroaching dogmatism and intolerance.

Tom Cotton speaking at the Senate Select Committee on Intelligence in 2020
But Sulzberger seems to underestimate the struggle he is in, that all journalism and indeed America itself is in. In describing the essential qualities of independent journalism in his essay, he unspooled a list of admirable traits – empathy, humility, curiosity and so forth. These qualities have for generations been helpful in contending with the Times’s familiar problem, which is liberal bias. I have no doubt Sulzberger believes in them. Years ago he demonstrated them himself as a reporter, covering the American Midwest as a real place full of three-dimensional people, and it would be nice if they were enough to deal with the challenge of this era, too. But, on their own, these qualities have no chance against the Times’s new, more dangerous problem, which is in crucial respects the opposite of the old one.

The Times’s problem has metastasised from liberal bias to illiberal bias, from an inclination to favour one side of the national debate to an impulse to shut debate down altogether. All the empathy and humility in the world will not mean much against the pressures of intolerance and tribalism without an invaluable quality that Sulzberger did not emphasise: courage.

Don’t get me wrong. Most journalism obviously doesn’t require anything like the bravery expected of a soldier, police officer or protester. But far more than when I set out to become a journalist, doing the work right today demands a particular kind of courage: not just the devil-may-care courage to choose a profession on the brink of the abyss; not just the bulldog courage to endlessly pick yourself up and embrace the ever-evolving technology; but also, in an era when polarisation and social media viciously enforce rigid orthodoxies, the moral and intellectual courage to take the other side seriously and to report truths and ideas that your own side demonises for fear they will harm its cause.

One of the glories of embracing illiberalism is that, like Trump, you are always right about everything, and so you are justified in shouting disagreement down. In the face of this, leaders of many workplaces and boardrooms across America find that it is so much easier to compromise than to confront – to give a little ground today in the belief you can ultimately bring people around. This is how reasonable Republican leaders lost control of their party to Trump and how liberal-minded college presidents lost control of their campuses. And it is why the leadership of the New York Times is losing control of its principles.

Link to the rest at 1843 Magazine

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2 thoughts on “When the New York Times lost its way”

  1. The underlying tone along the lines of “Of course, everyone reading this piece agrees that Trump is an unredeemed disaster that cries out for special adversarial handling” is, all by itself, a failure to consider the country’s opinion as a whole. If you can’t understand the phenomenon (which isn’t all that hard), then how do you propose to reach a larger audience or wield greater influence as an explainer of events?

    The naval-gazing agonizing over being “less condescending” and “less bad” rather misses the point. The NYT demonstrably does not care about the opinions of wide groups of citizens, nor can it bring itself to look closely enough at them to even report on them skeptically or honestly, nor even refrain from demonizing or scorning them.

    I don’t care that it is parochially a NYC-focused entity. It could at least be an honest one, if not in this lifetime.

    Just psychologically, if it can’t understand that you don’t acquire readership or reputation by insulting or patronizing your potential audience and expecting them to be gratefully re-educated by you, what tools does it think it can use? Did that work for budding journalists in high school?

  2. This shark opines that — as is frequently common with the “newspaper” with which 1843 Magazine is associated, The Economist — the OP is conflating multiple causes in search of an easy explanation.† In no particular order:

    • The OP entirely forgets about the problems caused by the two words preceding Times. The notorious 1976 cover depicting how New Yorkers look west is, if anything, an understatement… as epitomized by NYC-based commercial publishers who’ve never lived in, say, Mahomet, Illinois — a ten-mile drive to the nearest bookstore or college campus, with no public transit and lots of soybeans in between.

    • This is a newspaper with no comic strips and precious few editorial cartoons. That should tell you something about its connection to the universe inhabited by Calvin, Milo and Opus, Zonker or whomever. (The irony that the historical center of the comics industry is NYC is a bit much.)

    • This is a newspaper that still has a Society section. Obviously, those of us not from old money are not parts of Society.

    I could go on for a while, but the important point is this: The NYT‘s stated ambition of “all the news that fits” — oops, “all the news that’s fit to print” — leaves an awful lot of news out, in service of “its readers.” Shame on 1843 for not pointing out that expectations of lifelong residents of the Upper West Side aren’t shared by everyone; not even all of the NYT‘s readers. The coverage of both Watergate and Irangate demonstrate that.

    † This shark does not agree with the way that the NYT handled the Floyd fiasco, either in general or in particular as to Sen Cotton. Leaving aside the views in question, the NYT didn’t need to provide a special platform for Sen Cotton: He had, and has, the Senate floor for that.

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