From The Verge:
The platform was built on the backs of independent creators, but now YouTube is abandoning them for more traditional content.
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Aanny Philippou is mad.
He’s practically standing on top of his chair as his twin brother and fellow YouTube creator Michael stares on in amusement. Logan Paul, perhaps YouTube’s most notorious character, laughs on the other side of the desk that they’re all sitting around for an episode of his popular podcast Impaulsive. Anyone who’s watched the Philippous’ channel, RackaRacka, won’t be surprised by Danny’s antics. This is how he gets when he’s excited or angry. This time, he’s both.
“It’s not fair what they’re doing to us,” Danny yells. “It’s just not fair.”
Danny, like many other creators, is proclaiming the death of YouTube — or, at least, the YouTube that they grew up with. That YouTube seemed to welcome the wonderfully weird, innovative, and earnest, instead of turning them away in favor of late-night show clips and music videos.
The Philippou twins hover between stunt doubles and actors, with a penchant for the macabre. But YouTube, the platform where they built their audience base, doesn’t seem to want them anymore.
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The Philippous’ story is part of a long-brewing conflict between how creators view YouTube and how YouTube positions itself to advertisers and press. YouTube relies on creators to differentiate itself from streaming services like Netflix and Hulu, it tells creators it wants to promote their original content, and it hosts conferences dedicated to bettering the creator community. Those same creators often feel abandoned and confused about why their videos are buried in search results, don’t appear on the trending page, or are being quietly demonetized.
At the same time, YouTube’s pitch decks to advertisers increasingly seem to feature videos from household celebrity names, not creative amateurs. And the creators who have found the most success playing into the platform’s algorithms have all demonstrated profound errors in judgment, turning themselves into cultural villains instead of YouTube’s most cherished assets.
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YouTube was founded on the promise of creating a user-generated video platform, but it was something else that helped the site explode in popularity: piracy.
When Google bought YouTube in 2006 for $1.6 billion, the platform had to clean up its massive piracy problems. It was far too easy to watch anything and everything on YouTube, and movie studios, television conglomerates, and record labels were seething. Under Google, YouTube had to change. So YouTube’s executives focused on lifting up the very content its founders designed the platform with in mind: original videos.
The focus on creator culture defined YouTube culture from its earliest days. The platform was a stage for creators who didn’t quite fit into Hollywood’s restrictions.
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Between 2008 and 2011, the volume of videos uploaded to YouTube jumped from 10 hours every minute to 72 hours a minute. By 2011, YouTube had generated more than 1 trillion views; people were watching over 3 billion hours of video every month, and creators were earning real money via Google AdSense — a lot of money. Jenna Marbles was making more than six figures by late 2011. (In 2018, a select group of creators working within YouTube’s top-tier advertising platform would make more than $1 million a month.)
By 2012, creators like Kjellberg were leaving school or their jobs to focus on YouTube full-time. He told a Swedish news outlet that he was getting more than 2 million views a month, boasting just over 300,000 subscribers.
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Between 2011 and 2015, YouTube was a haven for comedians, filmmakers, writers, and performers who were able to make the work they wanted and earn money in the process. It gave birth to an entirely new culture that crossed over into the mainstream: Issa Rae’s Awkward Black Girl series would eventually lead to HBO’s Insecure. Creators like the Rooster Teeth team and Tyler Oakley went on tour to meet fans after generating massive followings online. YouTube had reached mainstream success, but in many ways, it still felt wide open. Anyone could still upload almost anything they wanted without much input from YouTube itself.
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Behind the scenes, things were changing. YouTube had begun tinkering with its algorithm to increase engagement and experimenting with ways to bring flashier, produced content to the platform to keep up with growing threats like Netflix.
In October 2012, YouTube announced that its algorithm had shifted to prefer videos with longer watch times over higher view counts. “This should benefit your channel if your videos drive more viewing time across YouTube,” the company wrote in a blog post to creators.
This meant viral videos like “David After Dentist” and “Charlie Bit My Finger,” which defined YouTube in its earliest days, weren’t going to be recommended as much as longer videos that kept people glued to the site. In response, the YouTube community began creating videos that were over 10 minutes in length as a way to try to appease the system.
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In 2011, YouTube invested $100 million into more than 50 “premium” channels from celebrities and news organizations, betting that adding Hollywood talent and authoritative news sources to the platform would drive up advertising revenue and expand YouTube to an even wider audience. It failed less than two years later, with what appeared to be a clear lesson: talent native to YouTube was far more popular than any big names from the outside.
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Then, suddenly, creators started encountering problems on the platform. In 2016, personalities like Philip DeFranco, comedians like Jesse Ridgway, and dozens of other popular creators started noticing that their videos were being demonetized, a term popularized by the communityto indicate when something had triggered YouTube’s system to remove advertisements from a video, depriving them of revenue. No one was quite sure why, and it prompted complaints about bigger algorithm changes that appeared to be happening.
Kjellberg posted a video detailing how changes had dropped his viewership numbers. He’d been getting 30 percent of his traffic from YouTube’s suggested feed, but after the apparent algorithm update, the number fell to less than 1 percent. Kjellberg jokingly threatened to delete his channel as a result, which was enough to get YouTube to issue a statementdenying that anything had changed. (The denial sidestepped questions of the algorithm specifically, and spoke instead to subscriber counts.)
These perceived, secretive changes instilled creators with a distrust of the platform. It also led to questions about their own self-worth and whether the energy they were spending on creating and editing videos — sometimes north of 80 hours a week — was worth it.
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YouTube was exerting more control over what users saw and what videos would make money. Once again, the community would adapt. But how it adapted was far more problematic than anyone would have guessed.
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By the beginning of 2017, YouTube was already battling some of its biggest problems in more than a decade. YouTube’s founders didn’t prepare for the onslaught of disturbing and dangerous content that comes from people being able to anonymously share videos without consequence. Add in a moderation team that couldn’t keep up with the 450 hours of video that were being uploaded every minute, and it was a house of cards waiting to fall.
YouTube had come under fire in Europe and the United States for letting extremists publish terrorism recruitment videos to its platform and for letting ads run on those videos. In response, YouTube outlined the steps it was taking to remove extremist content, and it told advertisers it would be careful about where their ads were placed. It highlighted many creators as a safe option.
But neither YouTube nor Google was prepared for what Felix “PewDiePie” Kjellberg — one of YouTube’s wealthiest independently made creators — would do.
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In mid-February 2017, The Wall Street Journal discovered an older video from Kjellberg that included him reacting to a sign held up by two kids that said, “Death to all Jews.” The anti-Semitic comment was included in one of his “react” videos about Fiverr, after having pivoted to more of a variety channel instead of focusing just on games.
His video, along with reports of ads appearing on terrorist content, led to advertisers abandoning YouTube. Kjellberg was dropped from Disney’s Maker Studios, he lost his YouTube Red series, Scare PewDiePie, and he was removed from his spot in Google Preferred, the top-tier ad platform for YouTube’s most prominent creators.
“A lot of people loved the video and a lot of people didn’t, and it’s almost like two generations of people arguing if this is okay or not,” Kjellberg said in an 11-minute video about the situation. “I’m sorry for the words that I used, as I know they offended people, and I admit the joke itself went too far.”
The attention Kjellberg brought to YouTube kickstarted the first “adpocalypse,” a term popularized within the creator community that refers to YouTube aggressively demonetizing videos that might be problematic, in an effort to prevent companies from halting their ad spending.
Aggressively demonetizing videos would become YouTube’s go-to move.
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The January 2017 closure of Vine, a platform for looping six-second videos, left a number of creators and influencers without a platform, and many of those stars moved over to YouTube. David Dobrik, Liza Koshy, Lele Pons, Danny Gonzalez, and, of course, Jake and Logan Paul became instant successes on YouTube — even though many of them had started YouTube channels years before their success on Vine.
YouTube’s biggest front-facing stars began following in the footsteps of over-the-top, “bro” prank culture. (Think: Jackass but more extreme and hosted by attractive 20-somethings.) Logan Paul pretended to be shot and killed in front of young fans; Jake Paul rode dirt bikes into pools; David Dobrik’s friends jumped out of moving cars. The antics were dangerous, but they caught people’s attention.
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Jake and Logan Paul became the biggest stars of this new wave, performing dangerous stunts, putting shocking footage in their vlogs, and selling merchandise to their young audiences. Although they teetered on the edge of what was acceptable and what wasn’t, they never really crossed the line into creating totally reprehensible content.
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It wasn’t a sustainable form of entertainment, and it seemed like everyone understood that except for YouTube. The Paul brothers were on their way to burning out; all it would take was one grand mistake. Even critics of the Pauls, like Kjellberg, empathized with their position. Kjellberg, who faced controversy after controversy, spoke about feeling as though right or wrong ceased to exist when trying to keep up with the YouTube machine.
“The problem with being a YouTuber or an online entertainer is that you constantly have to outdo yourself,” Kjellberg said in a 2018 video. “I think a lot of people get swept up in that … that they have to keep outdoing themselves, and I think it’s a good reflection of what happened with Logan Paul. If you make videos every single day, it’s really tough to keep people interested and keep them coming back.”
Still, Logan Paul was small potatoes compared to YouTube’s bigger problems, including disturbing children’s content that had been discovered by The New York Times and more terrorism content surfacing on the site. Who cared about what two brothers from Ohio were doing? The breaking point would be when Logan Paul visited Japan.
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Logan Paul’s “suicide forest” video irrevocably changed YouTube.
In it, Paul and his friends tour Japan’s Aokigahara forest, where they encountered a man’s body. Based on the video, it appears that he had recently died by suicide. Instead of turning the camera off, Paul walks up to the body. He doesn’t stop there. He zooms in on the man’s hands and pockets. In post-production, Paul blurred the man’s face, but it’s hard to see the video as anything but an egregious gesture of disrespect.
Within hours of posting the video, Paul’s name began trending. Actors like Aaron Paul (no relation), influencers like Chrissy Teigen, and prominent YouTubers called out Paul for his atrocious behavior.
YouTube reacted with a familiar strategy: it imposed heavy restrictions on its Partner Program (which recognizes creators who can earn ad revenue on their videos), sharply limiting the number of videos that were monetized with ads. In a January 2018 blog post announcing the changes, Robert Kyncl, YouTube’s head of business, said the move would “allow us to significantly improve our ability to identify creators who contribute positively to the community,” adding that “these higher standards will also help us prevent potentially inappropriate videos from monetizing which can hurt revenue for everyone.”
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The only people who didn’t receive blame were YouTube executives themselves — something that commentators like Philip DeFranco took issue with after the controversy first occurred. “We’re talking about the biggest creator on YouTube posting a video that had over 6 million views, was trending on YouTube, that no doubt had to be flagged by tons of people,” DeFranco said.
“The only reason it was taken down is Logan or his team took it down, and YouTube didn’t do a damn thing. Part of the Logan Paul problem is that YouTube is either complicit or ignorant.”
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[B]y the middle of 2018, lifestyle vloggers like Carrie Crista, who has just under 40,000 subscribers, were proclaiming how the community felt: forgotten. “YouTube seems to have forgotten who made the platform what it is,” Crista told PR Week. In its attempt to compete with Netflix, Hulu, and Amazon, she said, YouTube is “pushing content creators away instead of inviting them to a social platform that encourages them to be creative in a way that other platforms can’t.”
Even people outside of YouTube saw what was happening. “YouTube is inevitably heading towards being like television, but they never told their creators this,” Jamie Cohen, a professor of new media at Molloy College, toldUSA Today in 2018.
By promoting videos that meet certain criteria, YouTube tips the scales in favor of organizations or creators — big ones, mostly — that can meet those standards. “Editing, creating thumbnails, it takes time,” Juliana Sabo, a creator with fewer than 1,000 subscribers, said in 2018 after the YouTube Partner Program changes. “You’re just prioritizing a very specific type of person — the type of person that has the time and money to churn out that content.”
Individual YouTube creators couldn’t keep up with the pace of YouTube’s algorithm set. But traditional, mainstream outlets could: late-night shows began to dominate YouTube, along with music videos from major labels. The platform now looked the way it had when it started, but with the stamp of Hollywood approval.
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The RackaRacka brothers are tired.
“We loved it before when it was like, ‘Oh, you guys are doing something unique and different. Let’s help you guys so you can get views and get eyes on it,’” Danny says. “I’d love to go back to that. We have so many big, awesome ideas that we’d love to do, but there’s no point in doing it on YouTube.”
Link to the rest at The Verge
The OP is a very long article. PG has excerpted more than he might have from an article with a different topic, however.
While reading the article, PG was struck by parallels between how dependent indy videographers were on YouTube and how dependent indy authors are on Amazon.
A year ago, PG doesn’t believe he would have had the same response. The amateurism and arrogance demonstrated by YouTube management in the OP contrasted greatly with the maturity and steady hand at the top levels of Amazon. Amazon has not made many dumb mistakes. Amazon has also treated indy authors with respect and generosity beyond that shown by any other publisher/distributor/bookstore in the US (and probably elsewhere).
This is not to say Amazon is a perfect company or that it hasn’t made some mistakes, but Amazon has demonstrated good business judgment, done a pretty good job of fixing its errors and hasn’t changed the way it operates in a manner that has harmed indie authors in a serious way.
Obviously, Jeff Bezos, his attitudes, judgment and approach to dealing with others has imprinted itself up and down the corporate hierarchy at Amazon. That sure hand on the corporate helm has caused PG to trust Amazon more than he does any other large tech company.
Additionally, Amazon has been leagues beyond any other organization in the book publishing and bookselling business in attracting smart adults as managers, making intelligent business decisions, treating partners well and managing the business as if it wanted long-term success as a publisher and bookseller (see, as only one example of business as usual in the publishing world, Barnes & Noble).
PG admits his faith in Jeff Bezos’ solid judgment took a big hit with the disclosure of Bezos’ marital misconduct and divorce.
This struck him as an immature example of the runaway hubris that has brought down quite a few large companies, particularly in the tech world.
PG is old-fashioned in his belief that the behavior of a virtuous individual will manifest itself in all parts of that individual’s life. He understands the common explanation for such behavior in terms of a person being able to segment his life into business and personal spheres and continue in public excellence while making serious mistakes in private behavior.
PG also understands that marriages can fail for a wide variety of reasons and assigning blame for such failure (if there is blame to be assigned) is impossible for someone who is not privy to the personal lives of each party. That said, PG suggests at least a separation, if not a divorce, would be a more standup approach by a mature adult exercising good judgment to a marriage that has declined to the point of a breakup.
A secret affair that is leaked to the press is not, in PG’s admittedly traditional eyes, up to the standards he has come to expect from Bezos. The general reaction PG has seen in the press leads PG to believe he is not alone in his opinion.