The law firm that previously had filed a class-action suit against Penguin Random House subsidiary, Author Solutions, has announced that it has just filed a second class-action suit.
From Giskan Solotaroff Anderson & Stewart:
Giskan Solotaroff Anderson & Stewart has filed a class action suit against Author Solutions, a major self-publishing house owned by Penguin Random House. Unlike every other traditional publisher, Author Solutions seeks to make money FROM authors not FOR them.
Author Solutions preys upon the dreams of authors by selling them expensive services that sound exciting but do not actually sell any books. Their defense: They aren’t being deceptive because they aren’t trying to sell books. Of course, for nearly 200,000 authors who have paid thousands (if not tens of thousands) of dollars to buy expensive services that promised to promote their books, Author Solutions’s indifference to book sales comes as more than a bit of a surprise.
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Author Solutions also contracts with several traditional publishers (or “partners”) to create additional imprints, as listed below. This gives authors inflated hopes of being discovered by a traditional publisher, even though the services offered are the very same useless services performed by Author Solutions, only at a higher price. Many of the partners do not disclose Author Solutions’s participation in the partnership.
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Author Solutions deceptively markets its service in a number of ways. For instance, Authors Solutions has never analyzed whether these expensive “marketing services” help an author’s book sales. Second, it calls its team of telemarketers, largely based at a call center in the Philippines, “Publishing Consultants,” “Marketing Consultants,” or “Book Consultants” to give the impression that these employees have publishing or marketing experience and will guide the author through the process. In reality, these “consultants” are simply commissioned salespeople. None of this is disclosed to authors.
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To understand the actual value of these services it might be wise to look at the experience of someone who knows the system well. Author Solutions’s own Editorial Services Manager has published seven books with Author Solutions. Although he was certainly interested in book sales, he did not purchase a single marketing service from AS. Not a single one.
Link to the rest at Giskan Solotaroff Anderson & Stewart and thanks to Randall and many others for the tip.
Following is a copy of the Complaint filed in the second suit: